Services
Guests with accommodation only
- Consult prices for all inclusive, half board, breakfasts, lunches, and evening meal with exceptional offers available.
Wi-Fi
- Free access throughout the hotel. Request your password.
Reception
- Open 24 hours a day. Ask about supplements for the various "upgrades" for board basis and/or room type.
Credit
- We operate an exclusive credit system for our guests. To activate it, you only need to leave us your Visa or Mastercard details and show some ID to the reception staff. Then you can pay for all your extras at the end of your stay (except accommodation).
Wake-up service
- Please request this service if you wish to be woken at a specific time.
Concierge
- We have books and stamps on sale.
Doctor
- 24-hour service (private medical service)
Flowers and ensaimadas
- Order flowers or ensaimadas. Ensaimadas are delivered in a box suitable for transportation.
Luggage
- Luggage room and shower service available.
Pool towels
- The pool towel is free. If you want to change towels, you will be charged for new ones, though, as part of the chain's environmental commitment
Hire service
- We can provide car and cycle hire.
Wellness Zone
- Discover true wellbeing thanks to a wide range of treatments and massages and also our water circuit that includes a heated pool, hydromassage and sauna. Please ask at reception for details on the different body, facial and foot treatments available.
LEISURE
- Sale of entrance tickets and excursion services.
Sharps bins
- There are sharps bins at reception for the safe disposal of needles or sharp objects.
BALI BEDS
- Enjoy a full day with an exclusive Bali bed including of cava and orange juice. Ask for prices at reception.
COLD BREAKFAST
- If your departure is planned for before 08:00h, you can have a cold breakfast by requesting it before 20:00h the previous day
Telephone
- To contact reception, dial 9. To make an outside call you need to activate your line, once activated just dial 0 followed by the prefix and number. To call another room, just dial the room number
Air-conditioning
- The doors and windows must be completely closed so that the air conditioning works.
Electricity
- Voltage is 220V.
Television
- It is operated by remote control. You can consult the daily entertainment programme, Garden Day, on channel 1 or 2.
Check-out
- On the day of departure, you must vacate the room before 12:00h and leave the key at reception. We request that any outstanding bills are paid the day before departure in order to avoid queues on departure day. Ask reception in advance about the possibility of a late check-out.
Conscious towel change
- Please leave your towels hanging up if you will use them again. Leave them on the washbasin if you require fresh towels.
Linen change
- Sheets are changed every three days, contributing to our water-saving measures. If you do not require a change of linen, please let reception know and help us protect the environment.
Minibar KM0
- Supporting the local economy is important to us, and 95,000 kilos of the produce provided at our hotels is from the Balearic LOCAL Islands.
- This is why we offer PRODUCE (Km 0) AT THE HOTEL CAFETERIA . AND IN THE MINIBAR.